Support> Receiving and downloading files> I received files and the download page says "files are not available" Can deleted files be recovered?

I received files and the download page says "files are not available" Can deleted files be recovered?

Each file sent through the JUMBOmail system is valid for 7 days. The files are then permanently deleted from the system and cannot be recovered.

You can purchase JUMBOcodes that allow you to save files for an extended period of 7 days.

For more information about JUMBOcodes

In addition, subscribers can save files sent by them indefinitely depending on the volume of their storage in the system.

Learn more about the JUMBOmail subscription service

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