Terms of Service

Welcome to JumboMail ("JumboMail" or "The site"). JumboMail provides managed file sharing services which enable users to access, store, send, receive and share files via JumboMail’s proprietary platform (any and all of the foregoing the "Service" or "Services"). The Services include our websites: www.jumbomail.me, https://embed.jumbomail.me, https://picker.jumbomail.me, https://media.jumbomail.me, any other subdomains of jumbomail.me, our software plug-ins, tools and applications and any other products and services offered by JumboMail via the Services. The site is managed and operated - by company Jumbomail Technologies Ltd. (the "Company"). 

The terms of service apply to all JumboMail services encompassing uploading files, sending files, subscription services, database management, JumboMail Embedded services, file download, payments and all other services provided by JumboMail.


To make sure we know exactly what to expect from each other, JumboMail has written down under which conditions it offers its service. Please read the following terms and conditions carefully ("Terms of Service") and the JumboMail Privacy Policy. These Terms of Service constitute a binding legal agreement between you and JumboMail whether you are a Registered User or a visitor browsing the Site. These Terms of Service govern your access to and use of our services and JumboMail content.


You acknowledge and agree that, by clicking on any "submit", "send", "save" or "downloads" buttons, or accessing or using the services or posting any user files from or on the site or through the services, you are indicating that you have read, understand and agree to be bound by these terms of service, whether or not you have registered and created an account with JumboMail. If you accept or agree to these Terms of Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms of Service and, in such event, "you" and "your" will refer and apply to that company or other legal entity.


The Service

JumboMail provides you with the infrastructure and facilities to send up to 20GB of data or an unlimited number of digital files ("File" or "Files") to others and/or themselves over the internet via the JumboMail website. Our basic Service is completely free from registration and charge. Special features and functionalities are available at a fee.

JumboMail transfers all kinds of Files. All File transfers between you and the designated recipient(s) ("Recipient" or "Recipients") are treated confidentially. JumboMail does not check, open or view the type or content of Files being sent, nor does it offer a search function, catalogue or listing to find Files that are available for transfer. Uploaded Files are stored on JumboMail’s cloud servers for a period of 7 days. After this period files are permanently deleted to make room for new JumboMails. Once deleted the files cannot be retrieve. Each email can be sent to up to 20  email addresses per transfer (for subscribers – up to 50 recipients), though each email is sent separately to each individual Recipient. Once you have uploaded the preferred File(s), the recipient receives a confirmation email with information and instructions on how to download the file.


File transfer

JumboMail provides the technically necessary facilities to transfer your file. JumboMail does not claim any ownership of the files you transfer through our Service. You are fully and solely responsible for the Files you wish to send through our Service. By using our Service, you acknowledge and agree that JumboMail is not responsible for any failure of the Service to store, transfer or delete a File or for the corruption or loss of any data, information or content contained in a File. By using our Service, you acknowledge and agree that you have the permission to grant JumboMail the non-exclusive, worldwide, royalty free right (license), including the right for JumboMail to sublicense this right to third parties, to store and transfer your File as part of our Service.



JumboMail respects your rights and demands that you respect those of JumboMail, its advertisers and third parties. This includes privacy and intellectual property rights, such as trademarks, service marks, trade names and logos. You are not allowed to use our Service to infringe on any rights, including privacy or intellectual property rights or to promote, enable or facilitate others to infringe on any rights.

As a condition to make use of the Service you agree not to upload and send any files that: you don’t have the right to copy and/or transfer; infringe on intellectual property rights; violates privacy rights, including data protection rights; feature child pornography; promote racism, violence or hatred; are false or misleading; infringe on or violate any applicable law or regulation.

In addition, you agree not to:

  • Send viruses, worms, malware, junk mail, spam, chain letters, phishing mails, unsolicited promotions or advertisements of any kind and for any purpose;
  • Send viruses, worms, malware, junk mail, spam, chain letters, phishing mails, unsolicited promotions or advertisements of any kind and for any purpose;
  • Impersonate or pretend affiliation with any person or entity;
  • Access any non-public areas of our Website or Service;
  • Run and activates robots to simulates human behavior of file transferring or downloading;
  • Attempt to probe, scan, compromise or test the vulnerability of the Website or Service or any related system or network or breach any security or authentication;
  • Feature child pornography;
  • Send or share files that are obscene, defamatory, libelous, slanderous, profane, indecent, unlawful, factually inaccurate, false, misleading, deceptive promote racism, violence or hatred;
  • Send or share files that you don’t have the right to copy and/or transfer;
  • Infringe, violate or misappropriate intellectual property rights, privacy rights, including data protection rights, and/or any other kind of rights;
  • Infringe on or violate any applicable law or regulation;
  • Constitute 'hate speech', whether directed at an individual or a group, and whether based upon the race, sex, creed, national origin, religious affiliation, sexual orientation or language of such individual or group;

JumboMail reserves the right to investigate and/or remove, without warning, any Files from its servers or block you or your account and/or your IP address from accessing the Website or Service, when JumboMail finds, at their own discretion, or receives substantiated and valid complaints, that you violate these terms including the Privacy policy) or act in violation of any applicable law or regulation. JumboMail reserves the right to disclose Files in so far necessary (i) to defend itself in legal proceedings (ii) to follow a court order, (iii) to abide by any law, regulation or governmental request, (iv) to safeguard national security, defense, public security or public health and (v) to uphold our Terms.



All files transfer between you and your recipients is treated confidentially. JumboMail does not provide any catalogue, search function or listing to find transfers that would be available, except if you are holding a subscriber or register account as to ensure that you can find your own transfers. JumboMail will not look into your files and messages, unless this is necessary and in line with our Privacy & Cookie Statement, for instance to provide you with technical support on your request. Please be careful to distribute download links - whoever is passed on or has access to a download link can download the files contained in that transfer.


Proprietary Rights and Trademarks

When you use our Services, you provide us with things like your files, content, messages, contacts and so on ("Your Stuff"). Your Stuff is yours. These Terms don't give us any rights to Your Stuff except for the limited rights that enable us to offer the Services. We need your permission to do things like hosting Your Stuff, backing it up, and sharing it when you ask us to. Our Services also provide you with features like photo thumbnails, document previews, commenting, easy sorting, editing, sharing and searching. These and other features may require our systems to access, store and scan Your Stuff. You give us permission to do those things, and this permission extends to our affiliates and trusted third parties we work with.

As used herein, "JumboMail Content" means all text, graphics, images, audio, video, information or other materials made available by JumboMail through the Services, not including any User Files. 
You hereby represent and warrant that, with respect to the content that you post on this website, you have all necessary rights to post such content and to grant the rights and licenses to such content as granted herein.
As between you and JumboMail, all right, title, and interest in and to the Services and JumboMail content is and will remain the exclusive property of JumboMail and its licensors, even if JumboMail incorporates any Feedback into subsequent versions of the Services or otherwise uses such Feedback. The Services and JumboMail Content are protected by copyright, trademark, and other laws of both the United States and foreign countries. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services or JumboMail Content. Except as expressly permitted in these Terms of Service, you may not reproduce, modify, or prepare derivative works based upon, distribute, sell, transfer, publicly display, publicly perform, transmit, or otherwise exploit the Services or JumboMail Content. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by JumboMail or its licensors, except for the licenses and rights expressly granted in these Terms of Service.
JumboMail, the JumboMail logo, and all other JumboMail trademarks, service marks, product names, and trade names of JumboMail appearing on the Services are owned by JumboMail. All other trademarks, service marks, product names, and logos appearing on the Services are the property of their respective owners. You may not use or display any trademark, service mark, product name, trade name, or logo appearing on the Services without the owner’s prior written consent.
JumboMail does not review content transmitted through the Service, and you acknowledge and agree that we are not responsible or liable for any photographs or other content uploaded, posted, or otherwise transmitted through the Service by photographers or other third parties. JumboMail reserves the right to delete any content that we, in our sole discretion, deem to be in violation of these Terms of Service or otherwise unacceptable.

File ownership, permissions and responsibility
JumboMail does not claim any ownership of the contents of the files you transfer through our Service. You are fully and solely responsible and accountable for the files you transfer through our Service.
By using our Service, you guarantee that you have, for each file, all required permissions, including from copyright and other intellectual property rights holders, to distribute, transfer, store and/or make available online as part of our Service.

Registration and Accounts

In order to access and use certain features of the Services, you must register to create a JumboMail account ("Account"). Once you have established an Account, you will be a "Registered User". Only Registered Users that are 18 or older may purchase access to the Select Services as further described below under the Section titled "Payment". By purchasing access to the Select Services you represent and warrant you are 18 or older.
When you register, you will be required to provide certain information, and you will establish a username and password. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. JumboMail will have no liability for failure to deliver notices that result from inaccurate Account information or otherwise. You authorize us, directly or through third parties, to make any inquiries we consider necessary or appropriate to verify your Account information, which may include providing your information to such third parties. JumboMail reserves the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.
You are responsible for safeguarding your password. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your password, whether or not you have authorized such activities or actions. You will immediately notify JumboMail of any unauthorized use of your password.



General access to or use of certain Services requires payment of a subscription or access fee (such services the "Select Services"). By selecting a Select Service via your Account or otherwise, you agree to pay all account charges at the prices then in effect in addition to all applicable taxes and other fees that accrue in relation to use of the Select Services by you or other persons (including your agents) using your Account, and you expressly authorize JumboMail to charge the payment method you provide during registration (or as updated by you thereafter) (your "Payment Method") for the Select Services you have chosen. Except as set forth under "Termination" below, all fees are non-refundable. All fees and applicable taxes, if any, are payable in United States dollars, Euro, or ILS.

Free Trials. JumboMail may offer free trial subscriptions during which you may use the Select Services for the time period specified in the promotional offer ("Trial Period"). Free trial subscriptions may not be combined with any other offer and except as may otherwise be provided in the promotional offer.


Annual subscription

Annual subscriptions include a special discount – in cost of 10 months only you get a full year subscription. Your annual JumboMail subscription will expire after the one (1) year, and will not be renewed automatically. This means that you will need to renew it again at the end of the year.

JumboMail notifies you via the email address you provided us when the subscription expiration is approach to its date.


Monthly subscription

The subscription fee for a monthly JumboMail Pro, Business or Premium account, charged through the payment provider of Your choice. Your monthly JumboMail subscription will not expire after the first month, but will be renewed automatically. This means that you will be billed in advance on a recurring, periodic basis (“Billing Cycle”).

Billing Cycles are monthly. We will automatically bill you each month, at the calendar day corresponding to the commencement of your JumboMail subscription.

JumboMail sends you a confirmation of renewal via the email address you provided us.

You are responsible for ensuring that all of your account information, including your email address and all payment information is complete and up to date at all times. If your credit card expires or the payment information is otherwise invalid, the recurring payment attempt of your JumboMail subscription will fail, which can lead to termination of your account. However, you will receive a notification email about this failed attempt and you will be able to renew your subscription manually.



You may cancel your Account, or change, or cancel your subscription to the Select Services.

Upon account termination, your account, including your personal data, address book and any files stored for transfer, are directly, automatically and permanently deleted.

You may cancel auto-renewal on your JumboMail subscription at any time by emailing us (support@jumbomail.me) or by changing your settings in your account settings. You must cancel your JumboMail subscription before it renews in order to avoid us billing you for next year's or month’s fee. In case of cancellation your subscription will continue until the end of that Billing Cycle and you do not have any right to reimbursement of (part of) the subscription fee. Upon termination, all your saved files and data, automatically and permanently deleted.

In the event that the subscription fee can, for any reason whatsoever, not be collected, your account will be terminated automatically. In such case, the subscriber will receive a notification email about the subscription cancellation with an option to renew the subscription account. If the subscriber chooses not to renew the subscription account, 14 days after the account termination, all files saved under this account will automatically permanently deleted and there will be no option to retrieve them.

For a Jumbo Codes purchase that was made using credit card (at the Site or trough PayPal), you may cancel the transaction given the following conditions:

  1. Codes acquired were not used in any way.
  2. The request was made within two weeks of the date of transaction.
  3. The purchases presents the transaction ID (given at the end of a transaction)


Notification emails

JumboMail provides different kinds of notification emails to users of the Service: an upload confirmation to sender, a notification email to a recipient, a download notification to the sender and an expiry reminder email to the sender if he chooses to and the recipient(s) if the files haven’t been downloaded yet. Below are the details on each of these emails.

An email is sent to the email address of the sender, after completing an upload successfully. This transfer confirmation email contains: the email address(es) of the recipient(s), the number and size of the file(s), a download link to download a copy of the file(s), the date that the transfer will be deleted, in other words the period in which the transfer is available for download (as many times as You wish) and the email title and personalized message.

The recipients will receive a notification email from JumboMail that the sender have sent them a mail with a link to download the files. This email contains: a download button that leads to the location within the Website where the recipient can directly and securely download the entire files at once, or only the selected files, if provided: a personal message, the email address of the sender, the number and size of the file(s) and the date that the files will be deleted.

The sender will receive a download confirmation email when a recipient has successfully downloaded the files for the first time. This download confirmation email contains: the number and size of the file(s), the date that the transfer will be deleted, a direct link to download a copy of the transfer.

If (none of) the recipient(s) download the transfer within 5 days after we have sent them the download notification, all parties will receive an expiry reminder email on the email address(es) the sender have provided two days before the download link expires. This expiry reminder email contains: the email address of the recipient, the number and size of the file(s) and a direct link to extend the availability of the transfer by registering for a JumboMail subscription account.

JumboMail system sends auto generated emails in order to provide you notifications about your actions at the site and notifications regarding your account. By using the Service, you agree to receive or send in your behalf those notification emails.


5GB campaign

You can get a free 5GB transfer for life by accomplish the 5GB campaign. In order to do so, you will need to complete the 4 steps of the campaign:

  1. Sing up – Login as a JumboMail user.
  2. Like us on Facebook
  3. Invite 2 friends to sign up to JumboMail. You can invite as many friends you like, but it's required that at least two of them will register as JumboMail user.
  4. Share in Facebook that you just got a 5GB for life in JumboMail website.

In the act of invitation for new users to join JumboMail as a free member, an invitation email will be send to them on your behalf. This email notification is send by you via JumboMail platform and it is not a promotional or SPAM email. Nevertheless, the recipient can choose to unsubscribe from this email notification and he will no longer received invitation emails. 


Email Policy 

You may receive emails from JumboMail products and services if (a) your email address is listed with us as someone who has willingly shared such address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered as a member of the Service, you have purchased one or more Products, or you otherwise have an existing relationship with us. In every email that we send you, JumboMail intends to include an easy way for you to choose to cease receiving emails from JumboMail. Please note that, if you do choose to cease receiving emails from JumboMail, it can take up to seven (7) business days for your instructions to take effect. If you have received any unwanted, unsolicited emails from JumboMail (or purporting to be sent from JumboMail), please forward a copy of that email with your comments to support@jumbomail.me for review. We respect your time and attention by monitoring the frequency of our mailings. 

In case you receive an email from JumboMail sent to you on behalf of a sender that chooses to transfer files to you via JumboMail, this email sent to you upon an action of the sender.


JumboEmbed Service

JumboEmbed subscribers can use an embed code in order to implement the Jumbo Files transfer form in their website. By doing so, end users can send to you files directly from your website and you can manage each transfer as an incoming order that includes the end client data and files. All content transfer to you via JumboEmbed is yours or your client. All your clients' data as submitted via JumboEmbed form is yours and JumboMail has no claim on this content.


Sharing Content

When you give permission to another person to view your photos, keep in mind that that person is then able to print your photos and, also, to share them with others.


Privacy Policy

JumboMail is committed to safeguarding your privacy. Please review JumboMail Privacy Policy. The terms of our Privacy Policy are incorporated into, and constitute a part of, these Terms of Service.



The Services may contain links to third party websites. You acknowledge and agree that JumboMail is not responsible or liable for: (i) the availability or accuracy of such websites; or (ii) the content, products, or services on, or available from, such websites. Links to such websites do not imply any endorsement by JumboMail of such websites or the content, products, or services available from such websites. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites



JumboMail provides its Service "AS-IS," without warranty of any kind. Without limiting the foregoing, JumboMail explicitly disclaims any warranties of merchantability, fitness for a particular purpose and non-infringement. JumboMail makes no warranty that the Service is available on an uninterrupted, secure or error-free basis. Your use of the Service is at your own risk. You acknowledge and agree that JumboMail is not responsible for any damages to your computer system or the computer system of any third party that result from use of the Service.


Indemnity and Liability

You acknowledge and agree that JumboMail will not be responsible for any failure of the Services to store User Files, for the deletion of User Files stored on the Services, or for the corruption of or loss of any data, information or content contained in User Files. You have sole responsibility for all User Files that you upload, store, access and transmit via the Services.

You are solely responsible for maintaining and protecting all data and information that is stored, retrieved or otherwise processed by the Site, the Services, any JumboMail Application, or any User File. Without limiting the foregoing, you will be responsible for all costs and expenses that you or others may incur with respect to backing up, and restoring and/or recreating any data and information that is lost or corrupted as a result of your use of the Site, the Services, any JumboMail Application, or any User File.

You will defend, indemnify and hold harmless JumboMail, including its employees and affiliates, from and against any claims, liabilities, damages, losses and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms, including any third-party claims that Files submitted to the Service by you infringe or violate any third-party rights. However, this limitation of liability does not intend to exclude the liability of JumboMail.me for the intentional and/or deliberate recklessness of JumboMail.me themselves ("their own acts") and or the management of JumboMail.me.

In no event will JumboMail be liable to You or to any third party for any damages arising out of use of the Website or Service, whether based on warranty, contract, tort (including negligence) or any other legal theory and whether or not JumboMail has been informed of the possibility of such damage, even if any limited remedy is found to have failed its essential purpose. JumboMail will not accept any liability for damage as a result of an attributable failure in the performance of the agreement to provide the Service or pursuant to an unlawful act or whatever other reason, including, but not limited to any incidental, special, consequential damage resulting from or in connection with the use of the Service and/or the impossibility of using it insofar as this is allowed under mandatory law. 


JumboMail reserves the right, at its sole discretion, to modify, discontinue or terminate the Services, or to modify these Terms of Service at any time and without prior notice. JumboMail reserves the right to terminate free accounts at any time, with or without notice. Without limiting the generality of the foregoing, and without further notice, JumboMail may choose to delete and/or reduce: any or all of your User Files if (i) JumboMail determines, in its sole discretion, that you have violated these Terms of Service, (ii) your JumboMail account is otherwise terminated by you or JumboMail, or (iii) JumboMail discontinues or terminates the Service.



Note that JumboMail may revise these Terms from time to time. Each revised version shall be dated and posted on the Website. JumboMail recommends that You review the Website from time to time and take note of any changes. If You do not agree with the Terms, including the NTD Policy and Privacy & Cookie Statement, you should not or no longer access or use the Website and/or Service. By continuing to use the Website and/or Service you accept any changes made to the Terms, including the NTD Policy and Privacy & Cookie Statement.


Controlling Law and Jurisdiction

These rights and obligations arising out of or in connection to these Terms shall be construed, governed, interpreted and enforced according to the laws of Israel. The exclusive jurisdiction and venue of any action with respect to any subject matter relating to these Terms will be the courts located in Tel Aviv. You waive any objection to jurisdiction and venue in the courts of Israel.



These Terms supersede any and all prior oral and written quotations, communications, agreements and understandings between you and JumboMail. These Terms shall apply in preference to and supersede any and all Terms of any use or kind by you. In the occasion that these Terms shall become party invalid, you and JumboMail remain bound to the remainder.


For questions about these Terms, please contact JumboMail at support@jumbomail.me. We speak English, Italian, Spanish, Russian and Hebrew.

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