I purchased files and got permission but, I can't download the files?
Once a file download transaction has been successfully completed, the buyer must immediately download the files and make sure they are correct. If you have a technical problem downloading the file, contact JUMBOmail Support - support@jumbomail.me from the technical support page on the site.
In any case and there is a claim about the contents of the file, quality of work or any other problem, the buyer must contact the seller directly to resolve the problem.
Больше вопросов
I submitted files with a demand for payment via JUMBOpay, how is the content displayed to the recipient?
What formats are supported for previewing before downloading the files?
Can the recipient be prevented from viewing file preview?
Can multiple recipients be charged for downloading files?
After sending files to a buyer, I regretted, can I cancel?
Can I edit the amount I want after sending the files?
For how long are the files I sent through JUMBOpay available?
I received confirmation that the buyer purchased files from me, does JUMBOmail issue a tax invoice?
Is there a commission for purchase or selling files when using JUMBOpay?
When can I withdraw my balance from JUMBOpay?
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