I purchased files and the download page says "Files not available", can deleted files be recovered?
It is the responsibility of the buyer to download the files immediately after the payment has been made for them in order to verify the correctness and content of the files. If the file is unavailable, contact the seller again.
More questions
I submitted files with a demand for payment via JUMBOpay, how is the content displayed to the recipient?
What formats are supported for previewing before downloading the files?
Can the recipient be prevented from viewing file preview?
Can multiple recipients be charged for downloading files?
After sending files to a buyer, I regretted, can I cancel?
Can I edit the amount I want after sending the files?
For how long are the files I sent through JUMBOpay available?
I received confirmation that the buyer purchased files from me, does JUMBOmail issue a tax invoice?
Is there a commission for purchase or selling files when using JUMBOpay?
When can I withdraw my balance from JUMBOpay?
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