I'm having trouble uploading files, what could be the problem?

Have troubles with uploading your files? We've collected the following successful troubleshooting tips from our users.

Give another browser a try
If uploading works in another browser and not in the one you usually use, check the add-ons/extensions or proxy settings you have enabled on your usual one.

Modify your anti-virus software settings
Most anti-virus software programs block uploads completely. If you use AVG, go to Settings and disable the Linkscanner, Resident shield, Surf-Shield, and Webshield. For ESET Nod32 switch off "Enable HTTP checking", follow the steps as shown in FAQ. For Kaspersky, Avast, and all other software, try disabling the program entirely for the duration of the upload. Finally, disable Flashblock and AdBlockers and add soundcloud.com to your list of trusted sites.

Check your internet connection
Sometimes, upload interruptions can be blamed on a weak or spotty internet connection. We recommend using a cable connection rather than WiFi, particularly for larger files, because even a short WiFi connection timeout can interrupt the upload. If your file is stuck, get in touch with us and we'll check it out!

Check if you have an ISP filtering service or Firewall network connection restrictions
Find more details about this issue by following this link.

Still not working? Open a support ticket and send us details about your setup (which uploader, anti-virus program, and internet connection you have, etc.), and a description of what's happening exactly. We're here to help send your files!